Terms of Service

Effective Date: August 3, 2026

Welcome to HEAVEN. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

HEAVEN offers a wide range of products across multiple categories. We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, stock unavailability, or violation of these Terms.

4. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Payment must be completed through the secure payment methods available on our website before an order is processed.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances. HEAVEN is not responsible for delays caused by third-party delivery providers.

6. Returns and Refunds

We offer a 7-Day No Questions Asked Return Policy on eligible products. To qualify for a return, items must be returned in their original condition with all accessories and packaging, subject to our Return & Refund Policy. Certain items may not be eligible for return due to hygiene, safety, or legal reasons.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

8. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to gain unauthorized access to our systems.

• Distribute malicious software or harmful code.

• Copy, reproduce, or exploit website content without written permission.

• Interfere with the operation or security of the website.

9. Intellectual Property

All content on the HEAVEN website, including text, images, graphics, logos, designs, and trademarks, is the property of HEAVEN or its licensors and is protected by applicable intellectual property laws.

10. Limitation of Liability

To the maximum extent permitted by law, HEAVEN shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

11. Disclaimer

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except as required by applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

HEAVEN

Email: support@arjunmart.in

Phone: +91-8907264490

We appreciate your trust in HEAVEN and thank you for shopping with us.